Having access to the Lineardraft Helpcentre means that you have a user account, and one or more roles assigned to you depending on your position and responsibilities.
It's important that roles are correctly assigned as they affect the information available to you when submitting requests and queries via our ticketing system.
You can find detailed descriptions for each role, along with their individual privileges below:
- User Role
- Engineering Administrator
- Project Settings Administrator
- License Administrator
- Commercial Administrator
- IT Administrator
Please note: It's always important to check the minimum requirements for the type of ticket before submitting, a list of which can be found here.