User Role

A standard Lineardraft user who has full access to the Helpcentre, online training courses, and can create tickets. You will need this role assigned to your User Account to be able to submit day-to-day support requests and tickets.

Role Privileges

  • Report software issues
  • Report catalogue issues
  • Suggest changes to a private catalogue or public catalogue
  • Ask for guidance on how to do something
  • Request your own license key information

Role Requirements

Typically a Design Engineer or above, trained and competent at using Lineardraft, with an active license key. 

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