There are some Lineardraft configuration files particular to each CAD application that sometimes get overwritten or removed when CAD applications are updated. To fix things, follow the simple steps below.
Step 1: Close your CAD application
If you have your CAD application open, please save your work and close it before continuing. Also close any eDMS (Electronic Document Management Systems) such as ProjectWise.
Step 2: Open Lineardraft Desktop
You can do this by clicking on the Lineardraft Desktop icon in the Windows taskbar tray.
If Lineardraft Desktop isn't running in the system tray, double click the desktop icon or click on the Lineardraft Desktop application in the 'Start' menu.
Step 3: Click the download button next to Lineardraft Core
This will re-install the relevant components required to use Lineardraft with your CAD application. Even if Lineardraft Core is showing as up-to-date, re-installing will correct the removed/overwritten files.
Not fixed yet? If you're still having problems, go ahead and create a ticket so one of our experts can look into it for you!