For Lineardraft to recognise the tracks associated with a heavily skewed portal, an adjustment to your project settings may be required. This is to compensate for the increased rail gauge when measured along the length of the portal.
The image below illustrates how rail gauge measured along the length of a heavily skewed portal (L1) is greater than when rail gauge is measured perpendicularly between rails (L2).
There are four track detection parameters in project settings that Lineardraft uses to determine if two rails are part of the same track. Learn more about those parameters here.
Your organisation's project settings admin may have to submit an 'Alter Project Settings' ticket to request a change to one or more of these parameters (most likely higher gauge tolerance) in order for Lineardraft to recognise the tracks associated with a heavily skewed portal.
More info: Learn more about skewed portals in Lineardraft here.